Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 611 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
2. 2.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) replying within a day (d) a clear subject line
3. 3.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
4. 4.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
5. 5.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) a silly email ID (d) a clear subject line
6. 6.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) a clear subject line (d) text-message spelling
7. 7.Which of these is a good email habit? (a) text-message spelling (b) short paragraphs (c) no subject line (d) ALL CAPITAL LETTERS
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
9. 9.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
10. 10.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) a polite greeting (d) no name at the end
11. 11.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) a polite greeting (d) one huge paragraph
12. 12.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
14. 14.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
17. 17.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the sign-off (d) the main message
18. 18.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
19. 19.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) replying within a day (d) forgetting the file
20. 20.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
21. 21.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) a sensible email ID (d) text-message spelling
22. 22.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a polite greeting (d) a clear subject line
23. 23.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) forgetting the file (d) a silly email ID
25. 25.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) a sensible email ID (d) one huge paragraph
26. 26.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
27. 27.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
28. 28.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
29. 29.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
31. 31.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the greeting (d) the sign-off
32. 32.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
33. 33.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
34. 34.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) no subject line (d) no name at the end
35. 35.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
36. 36.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a silly email ID
37. 37.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
39. 39.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) forgetting the file (d) naming the attachment
40. 40.Which of these is a good email habit? (a) no subject line (b) replying within a day (c) emojis to a principal (d) no name at the end

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