Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 613 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
2. 2.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
3. 3.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
4. 4.Which of these is a good email habit? (a) no name at the end (b) a clear subject line (c) forgetting the file (d) one huge paragraph
5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) checking spelling (d) no name at the end
6. 6.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) a sensible email ID (d) forgetting the file
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
8. 8.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
9. 9.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
10. 10.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
11. 11.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
12. 12.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
13. 13.Which of these is a good email habit? (a) replying within a day (b) no name at the end (c) text-message spelling (d) a silly email ID
14. 14.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
15. 15.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
16. 16.Which of these is a poor email habit? (a) text-message spelling (b) naming the attachment (c) a clear subject line (d) signing with your name
17. 17.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
18. 18.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
19. 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
20. 20.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) forgetting the file
21. 21.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
22. 22.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) forgetting the file (d) ALL CAPITAL LETTERS
23. 23.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
24. 24.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
25. 25.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) emojis to a principal (d) short paragraphs
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
27. 27.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
28. 28.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) signing with your name (d) forgetting the file
29. 29.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) a clear subject line (d) no subject line
30. 30.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
31. 31.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) signing with your name (d) forgetting the file
32. 32.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
33. 33.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
35. 35.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
38. 38.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) checking spelling (d) a silly email ID
39. 39.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
40. 40.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting

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