Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 629 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) short paragraphs (d) a sensible email ID
4. 4.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
5. 5.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
6. 6.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
8. 8.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
9. 9.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) short paragraphs (d) a clear subject line
10. 10.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
12. 12.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) text-message spelling (d) short paragraphs
13. 13.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
14. 14.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
15. 15.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
17. 17.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
18. 18.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a polite greeting (d) a silly email ID
19. 19.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) ALL CAPITAL LETTERS (d) a silly email ID
20. 20.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
21. 21.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
22. 22.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
23. 23.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
24. 24.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
25. 25.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
26. 26.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
27. 27.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) short paragraphs (d) one huge paragraph
28. 28.Which of these is a poor email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a sensible email ID
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) no name at the end
30. 30.Which of these is a good email habit? (a) one huge paragraph (b) signing with your name (c) no subject line (d) forgetting the file
31. 31.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
33. 33.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) short paragraphs (d) a sensible email ID
34. 34.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
35. 35.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) naming the attachment (d) signing with your name
36. 36.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) naming the attachment (d) no name at the end
37. 37.Which of these is a poor email habit? (a) replying within a day (b) a silly email ID (c) a clear subject line (d) naming the attachment
38. 38.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
39. 39.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
40. 40.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) naming the attachment (d) emojis to a principal

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