Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 631 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) no subject line (b) naming the attachment (c) text-message spelling (d) emojis to a principal
2. 2.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) one huge paragraph (d) signing with your name
3. 3.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
4. 4.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) emojis to a principal (d) no name at the end
6. 6.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
8. 8.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) short paragraphs (d) a polite greeting
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
10. 10.Which of these is a good email habit? (a) a silly email ID (b) replying within a day (c) no name at the end (d) no subject line
11. 11.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) forgetting the file (d) a sensible email ID
12. 12.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
13. 13.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
14. 14.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) one huge paragraph (d) no subject line
15. 15.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) a clear subject line (d) no subject line
16. 16.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
17. 17.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) a clear subject line (d) text-message spelling
18. 18.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) signing with your name (d) a silly email ID
19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) no name at the end (d) checking spelling
20. 20.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
21. 21.Which of these is a good email habit? (a) signing with your name (b) one huge paragraph (c) no subject line (d) no name at the end
22. 22.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
23. 23.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
24. 24.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) short paragraphs (d) no subject line
25. 25.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
26. 26.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
27. 27.Which of these is a poor email habit? (a) emojis to a principal (b) a polite greeting (c) a clear subject line (d) a sensible email ID
28. 28.Which of these is a good email habit? (a) a clear subject line (b) text-message spelling (c) a silly email ID (d) no subject line
29. 29.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) a polite greeting (d) forgetting the file
30. 30.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
31. 31.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
32. 32.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
33. 33.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
34. 34.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
35. 35.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) replying within a day (d) signing with your name
36. 36.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
37. 37.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
38. 38.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
39. 39.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
40. 40.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing

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