Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 634 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
2. 2.🔍 Which is the odd one out? (a) no name at the end (b) signing with your name (c) a silly email ID (d) ALL CAPITAL LETTERS
3. 3.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
5. 5.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) a polite greeting (d) checking spelling
6. 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
7. 7.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) a clear subject line (d) no name at the end
8. 8.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) text-message spelling (d) checking spelling
9. 9.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
10. 10.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) short paragraphs (d) a sensible email ID
11. 11.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
12. 12.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
16. 16.Which of these is a poor email habit? (a) one huge paragraph (b) signing with your name (c) a sensible email ID (d) checking spelling
17. 17.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
18. 18.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
19. 19.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) short paragraphs (d) naming the attachment
20. 20.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) checking spelling (d) no subject line
21. 21.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
22. 22.Which of these is a poor email habit? (a) a sensible email ID (b) forgetting the file (c) replying within a day (d) a polite greeting
23. 23.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
24. 24.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
25. 25.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
26. 26.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
27. 27.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) a polite greeting (d) emojis to a principal
28. 28.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) no subject line (d) forgetting the file
30. 30.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) ALL CAPITAL LETTERS (d) a polite greeting
31. 31.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) naming the attachment (d) replying within a day
32. 32.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
34. 34.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) replying within a day (d) ALL CAPITAL LETTERS
35. 35.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) replying within a day (d) text-message spelling
36. 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
37. 37.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) a clear subject line (d) naming the attachment
38. 38.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the main message (d) the greeting
39. 39.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) forgetting the file (d) naming the attachment
40. 40.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) forgetting the file (d) a polite greeting

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students