Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 64 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
2. 2.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
3. 3.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) replying within a day (d) emojis to a principal
4. 4.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
5. 5.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
6. 6.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) signing with your name (d) naming the attachment
7. 7.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
9. 9.Which of these is a poor email habit? (a) text-message spelling (b) naming the attachment (c) checking spelling (d) a clear subject line
10. 10.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) checking spelling (d) no subject line
11. 11.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
12. 12.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
14. 14.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
15. 15.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
16. 16.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) checking spelling (d) text-message spelling
17. 17.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
18. 18.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) emojis to a principal (d) a polite greeting
19. 19.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
20. 20.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
21. 21.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
22. 22.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
23. 23.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
24. 24.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
25. 25.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
26. 26.Which of these is a good email habit? (a) a silly email ID (b) signing with your name (c) one huge paragraph (d) text-message spelling
27. 27.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
28. 28.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
29. 29.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) checking spelling
30. 30.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) a polite greeting (d) a silly email ID
31. 31.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
32. 32.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) forgetting the file (d) emojis to a principal
33. 33.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) forgetting the file (d) a polite greeting
34. 34.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
35. 35.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) one huge paragraph (d) checking spelling
36. 36.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) one huge paragraph (d) forgetting the file
37. 37.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
38. 38.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
39. 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message
40. 40.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off

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