Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 644 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
2. 2.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
4. 4.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) text-message spelling (d) a polite greeting
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
6. 6.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
8. 8.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
9. 9.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
10. 10.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) a polite greeting (d) a clear subject line
11. 11.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
12. 12.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
13. 13.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
14. 14.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) no subject line (d) a silly email ID
15. 15.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
16. 16.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) naming the attachment (d) no name at the end
17. 17.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
18. 18.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
19. 19.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
20. 20.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) checking spelling (d) text-message spelling
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
22. 22.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
23. 23.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
24. 24.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
25. 25.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) short paragraphs (d) no subject line
26. 26.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
27. 27.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
28. 28.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) text-message spelling
29. 29.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) a clear subject line (d) ALL CAPITAL LETTERS
30. 30.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
31. 31.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
32. 32.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
33. 33.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
34. 34.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) emojis to a principal (d) a sensible email ID
35. 35.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
36. 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
37. 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
38. 38.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) replying within a day (d) emojis to a principal
39. 39.Which of these is a good email habit? (a) forgetting the file (b) replying within a day (c) ALL CAPITAL LETTERS (d) text-message spelling
40. 40.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) a clear subject line (d) a silly email ID

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