Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 656 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
2. 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the main message (d) the sign-off
3. 3.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
5. 5.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
6. 6.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) signing with your name (d) a clear subject line
7. 7.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
8. 8.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
9. 9.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
10. 10.Which of these is a good email habit? (a) replying within a day (b) text-message spelling (c) no subject line (d) one huge paragraph
11. 11.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
12. 12.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
13. 13.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) ALL CAPITAL LETTERS (d) a silly email ID
14. 14.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) short paragraphs (d) one huge paragraph
15. 15.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
16. 16.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
17. 17.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) one huge paragraph (d) no name at the end
18. 18.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
19. 19.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
20. 20.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
21. 21.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
22. 22.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
23. 23.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
24. 24.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) ALL CAPITAL LETTERS (d) text-message spelling
27. 27.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
28. 28.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
29. 29.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
30. 30.Which of these is a poor email habit? (a) a sensible email ID (b) text-message spelling (c) a polite greeting (d) checking spelling
31. 31.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
32. 32.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) short paragraphs (d) emojis to a principal
33. 33.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
35. 35.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) no name at the end (d) short paragraphs
36. 36.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
37. 37.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
38. 38.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
39. 39.Which of these is a poor email habit? (a) no subject line (b) a clear subject line (c) signing with your name (d) naming the attachment
40. 40.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting

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