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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 658 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  2. 2.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) text-message spelling (d) a clear subject line
  3. 3.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  4. 4.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
  5. 5.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) no subject line (d) text-message spelling
  6. 6.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
  7. 7.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  8. 8.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  9. 9.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) signing with your name (d) no subject line
  10. 10.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  11. 11.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
  12. 12.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  13. 13.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  14. 14.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  15. 15.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) signing with your name (d) ALL CAPITAL LETTERS
  16. 16.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  17. 17.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  18. 18.Which of these is a poor email habit? (a) text-message spelling (b) a clear subject line (c) a sensible email ID (d) replying within a day
  19. 19.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  20. 20.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) ALL CAPITAL LETTERS (d) a silly email ID
  21. 21.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  22. 22.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) no name at the end (d) a polite greeting
  23. 23.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  24. 24.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  25. 25.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  26. 26.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  27. 27.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  28. 28.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
  29. 29.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
  30. 30.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  31. 31.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  32. 32.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) naming the attachment (d) replying within a day
  33. 33.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  34. 34.Which of these is a good email habit? (a) short paragraphs (b) one huge paragraph (c) no subject line (d) a silly email ID
  35. 35.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) naming the attachment (d) a sensible email ID
  36. 36.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  37. 37.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  38. 38.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) replying within a day (d) one huge paragraph
  39. 39.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
  40. 40.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing

Answer key

  1. the greeting
  2. a clear subject line
  3. a poor email habit
  4. that a file is attached
  5. a polite greeting
  6. formally and briefly
  7. a poor email habit
  8. the main message
  9. no subject line
  10. the sign-off
  11. after a few working days
  12. a poor email habit
  13. a poor email habit
  14. the main message
  15. signing with your name
  16. a polite thank-you line
  17. a poor email habit
  18. text-message spelling
  19. the details
  20. a sensible email ID
  21. the subject line
  22. no name at the end
  23. the sign-off
  24. the subject line
  25. a good email habit
  26. the sign-off
  27. the greeting
  28. one based on your name
  29. read it once more
  30. a good email habit
  31. a poor email habit
  32. ALL CAPITAL LETTERS
  33. the subject line
  34. short paragraphs
  35. forgetting the file
  36. the main message
  37. a good email habit
  38. replying within a day
  39. sum up the email
  40. why you are writing

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