Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 662 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
2. 2.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
3. 3.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) forgetting the file (d) signing with your name
4. 4.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) one huge paragraph (d) forgetting the file
6. 6.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
7. 7.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) a polite greeting (d) ALL CAPITAL LETTERS
8. 8.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) replying within a day (d) a silly email ID
9. 9.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
10. 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
11. 11.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
12. 12.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
13. 13.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
15. 15.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
16. 16.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
17. 17.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) replying within a day (d) checking spelling
18. 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
19. 19.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
20. 20.Which of these is a poor email habit? (a) naming the attachment (b) no name at the end (c) replying within a day (d) a clear subject line
21. 21.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
22. 22.Which of these is a poor email habit? (a) a silly email ID (b) naming the attachment (c) signing with your name (d) short paragraphs
23. 23.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
25. 25.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
27. 27.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
28. 28.Which of these is a good email habit? (a) text-message spelling (b) checking spelling (c) ALL CAPITAL LETTERS (d) forgetting the file
29. 29.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) replying within a day (d) a polite greeting
30. 30.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
31. 31.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
32. 32.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
34. 34.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
35. 35.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
36. 36.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
37. 37.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
38. 38.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
39. 39.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
40. 40.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) text-message spelling (d) replying within a day

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