Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 664 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
2. 2.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
3. 3.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
4. 4.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
5. 5.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
6. 6.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
7. 7.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
9. 9.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) checking spelling (d) ALL CAPITAL LETTERS
10. 10.Which of these is a poor email habit? (a) naming the attachment (b) forgetting the file (c) replying within a day (d) checking spelling
11. 11.Which of these is a good email habit? (a) a sensible email ID (b) no name at the end (c) forgetting the file (d) one huge paragraph
12. 12.Which of these is a good email habit? (a) a clear subject line (b) no name at the end (c) one huge paragraph (d) forgetting the file
13. 13.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no subject line
14. 14.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
15. 15.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) a polite greeting (d) no name at the end
16. 16.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a sensible email ID (d) no subject line
17. 17.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
18. 18.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
19. 19.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) a silly email ID (d) text-message spelling
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
21. 21.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
22. 22.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
24. 24.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
25. 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
26. 26.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) a clear subject line (d) a polite greeting
27. 27.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) a polite greeting (d) emojis to a principal
28. 28.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
30. 30.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
31. 31.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) a sensible email ID (d) no subject line
32. 32.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
33. 33.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
34. 34.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) no name at the end (d) naming the attachment
35. 35.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
36. 36.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
37. 37.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) a clear subject line (d) naming the attachment
38. 38.Which of these is a good email habit? (a) a silly email ID (b) naming the attachment (c) forgetting the file (d) emojis to a principal
39. 39.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
40. 40.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off

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