Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 675 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) one huge paragraph (c) signing with your name (d) a polite greeting
3. 3.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) naming the attachment (d) forgetting the file
4. 4.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
5. 5.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
6. 6.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no subject line (d) signing with your name
7. 7.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
8. 8.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
9. 9.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) checking spelling
10. 10.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
11. 11.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
12. 12.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
13. 13.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
14. 14.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) short paragraphs (d) checking spelling
15. 15.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
16. 16.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
18. 18.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) replying within a day (d) ALL CAPITAL LETTERS
19. 19.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
20. 20.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) a silly email ID (d) forgetting the file
21. 21.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) naming the attachment (d) a silly email ID
22. 22.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
23. 23.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
24. 24.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
26. 26.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) a polite greeting (d) a silly email ID
27. 27.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
28. 28.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
29. 29.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) a polite greeting (d) signing with your name
30. 30.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
31. 31.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
32. 32.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
33. 33.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) a clear subject line (d) one huge paragraph
34. 34.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
35. 35.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) emojis to a principal (d) replying within a day
37. 37.Which of these is a good email habit? (a) one huge paragraph (b) short paragraphs (c) forgetting the file (d) a silly email ID
38. 38.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
39. 39.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
40. 40.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line

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