Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 677 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
2. 2.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
3. 3.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
4. 4.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
5. 5.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
6. 6.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) signing with your name (d) text-message spelling
7. 7.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
8. 8.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
9. 9.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
10. 10.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
11. 11.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
12. 12.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) replying within a day (d) a silly email ID
13. 13.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
15. 15.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) a polite greeting (d) naming the attachment
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
17. 17.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
19. 19.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) text-message spelling (d) emojis to a principal
20. 20.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
21. 21.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
22. 22.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
23. 23.Which of these is a good email habit? (a) a sensible email ID (b) a silly email ID (c) forgetting the file (d) one huge paragraph
24. 24.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) checking spelling (d) a clear subject line
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) a silly email ID (d) checking spelling
26. 26.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
27. 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
28. 28.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
29. 29.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
30. 30.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
31. 31.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) replying within a day (d) no subject line
32. 32.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) emojis to a principal (d) short paragraphs
33. 33.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) a clear subject line (d) signing with your name
34. 34.Which of these is a good email habit? (a) text-message spelling (b) checking spelling (c) no subject line (d) a silly email ID
35. 35.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
36. 36.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
37. 37.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
38. 38.🔍 Which is the odd one out? (a) replying within a day (b) forgetting the file (c) signing with your name (d) checking spelling
39. 39.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
40. 40.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) forgetting the file (d) emojis to a principal

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