Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 680 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
2. 2.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) short paragraphs (d) signing with your name
3. 3.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
4. 4.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
5. 5.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
6. 6.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) signing with your name (d) text-message spelling
7. 7.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
8. 8.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) naming the attachment (d) no name at the end
9. 9.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) a sensible email ID (d) text-message spelling
10. 10.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
11. 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
12. 12.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) short paragraphs (d) forgetting the file
13. 13.Which of these is a good email habit? (a) no name at the end (b) a polite greeting (c) a silly email ID (d) one huge paragraph
14. 14.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) no name at the end (d) a sensible email ID
15. 15.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
16. 16.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) a clear subject line (d) one huge paragraph
17. 17.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
18. 18.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
19. 19.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) no subject line (d) signing with your name
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
21. 21.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
22. 22.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
23. 23.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) short paragraphs (d) a silly email ID
24. 24.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
25. 25.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
26. 26.Which of these is a poor email habit? (a) emojis to a principal (b) a clear subject line (c) checking spelling (d) replying within a day
27. 27.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) naming the attachment (d) one huge paragraph
28. 28.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
29. 29.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
30. 30.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) one huge paragraph (d) a clear subject line
31. 31.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
32. 32.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) no name at the end (d) emojis to a principal
33. 33.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
34. 34.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
35. 35.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) replying within a day (d) no subject line
36. 36.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
37. 37.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) replying within a day (d) one huge paragraph
38. 38.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
39. 39.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
40. 40.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) text-message spelling (d) a sensible email ID

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