Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 682 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) replying within a day (d) forgetting the file
3. 3.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
4. 4.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
5. 5.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) a silly email ID (d) forgetting the file
6. 6.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
8. 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
9. 9.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
10. 10.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
11. 11.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) forgetting the file (d) a sensible email ID
12. 12.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
13. 13.Which of these is a good email habit? (a) forgetting the file (b) a sensible email ID (c) no name at the end (d) a silly email ID
14. 14.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) naming the attachment (d) emojis to a principal
15. 15.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) a clear subject line (d) emojis to a principal
16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
17. 17.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
18. 18.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
20. 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
22. 22.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
23. 23.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
24. 24.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
25. 25.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
26. 26.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) a sensible email ID (d) no name at the end
27. 27.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
28. 28.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
30. 30.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
31. 31.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
32. 32.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
33. 33.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
34. 34.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) a silly email ID (d) ALL CAPITAL LETTERS
35. 35.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
36. 36.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
37. 37.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) short paragraphs (d) ALL CAPITAL LETTERS
38. 38.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) checking spelling (d) no name at the end
39. 39.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
40. 40.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) signing with your name (d) text-message spelling

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students