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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 684 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  2. 2.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  3. 3.Which of these is a good email habit? (a) short paragraphs (b) a silly email ID (c) no subject line (d) ALL CAPITAL LETTERS
  4. 4.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) text-message spelling (d) a clear subject line
  5. 5.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) a silly email ID (d) checking spelling
  6. 6.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  7. 7.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  8. 8.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) a polite greeting (d) ALL CAPITAL LETTERS
  9. 9.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  10. 10.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  11. 11.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  12. 12.🔍 Which is the odd one out? (a) emojis to a principal (b) naming the attachment (c) a polite greeting (d) replying within a day
  13. 13.Which of these is a good email habit? (a) replying within a day (b) one huge paragraph (c) no subject line (d) emojis to a principal
  14. 14.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  15. 15.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  16. 16.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) signing with your name (d) text-message spelling
  17. 17.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  18. 18.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) no subject line (d) text-message spelling
  19. 19.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  20. 20.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) short paragraphs (d) signing with your name
  21. 21.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  22. 22.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
  23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  24. 24.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  25. 25.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
  26. 26.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
  27. 27.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  28. 28.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  30. 30.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  31. 31.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  32. 32.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a polite greeting (d) checking spelling
  33. 33.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) a sensible email ID (d) no name at the end
  34. 34.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  35. 35.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) emojis to a principal (d) a polite greeting
  36. 36.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) ALL CAPITAL LETTERS (d) checking spelling
  37. 37.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  38. 38.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  39. 39.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) emojis to a principal (d) a sensible email ID
  40. 40.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit

Answer key

  1. a poor email habit
  2. a good email habit
  3. short paragraphs
  4. text-message spelling
  5. checking spelling
  6. the greeting
  7. a poor email habit
  8. ALL CAPITAL LETTERS
  9. the subject line
  10. the details
  11. a polite thank-you line
  12. emojis to a principal
  13. replying within a day
  14. the sign-off
  15. a good email habit
  16. signing with your name
  17. the details
  18. short paragraphs
  19. the details
  20. a silly email ID
  21. a poor email habit
  22. formally and briefly
  23. the main message
  24. a poor email habit
  25. after a few working days
  26. that a file is attached
  27. a good email habit
  28. a good email habit
  29. the subject line
  30. the greeting
  31. a poor email habit
  32. ALL CAPITAL LETTERS
  33. no name at the end
  34. a polite thank-you line
  35. a polite greeting
  36. checking spelling
  37. the subject line
  38. a polite thank-you line
  39. emojis to a principal
  40. a good email habit

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