Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 687 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
2. 2.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
3. 3.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) a polite greeting (d) forgetting the file
4. 4.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a sensible email ID (d) forgetting the file
5. 5.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
6. 6.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) one huge paragraph (d) text-message spelling
7. 7.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
9. 9.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
10. 10.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
11. 11.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
12. 12.Which of these is a good email habit? (a) forgetting the file (b) signing with your name (c) no name at the end (d) one huge paragraph
13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
14. 14.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) no name at the end (d) replying within a day
15. 15.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
16. 16.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
18. 18.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) naming the attachment (d) replying within a day
19. 19.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) no name at the end (d) a clear subject line
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) short paragraphs (d) ALL CAPITAL LETTERS
23. 23.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
24. 24.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) a silly email ID (d) forgetting the file
25. 25.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
26. 26.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) a sensible email ID (d) checking spelling
27. 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
28. 28.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
29. 29.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
31. 31.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
33. 33.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) a silly email ID (d) replying within a day
34. 34.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) emojis to a principal (d) replying within a day
35. 35.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
36. 36.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
37. 37.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
38. 38.Which of these is a poor email habit? (a) a silly email ID (b) checking spelling (c) replying within a day (d) signing with your name
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the greeting (d) the subject line
40. 40.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students