Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 693 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
3. 3.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
4. 4.Which of these is a poor email habit? (a) replying within a day (b) a silly email ID (c) checking spelling (d) short paragraphs
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
6. 6.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
7. 7.Which of these is a good email habit? (a) no name at the end (b) short paragraphs (c) ALL CAPITAL LETTERS (d) no subject line
8. 8.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
9. 9.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) a polite greeting (d) signing with your name
10. 10.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a sensible email ID
11. 11.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) no subject line (d) a clear subject line
12. 12.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
13. 13.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) one huge paragraph (d) forgetting the file
14. 14.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
15. 15.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
16. 16.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
17. 17.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
18. 18.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
19. 19.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
21. 21.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
22. 22.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
23. 23.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
24. 24.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
26. 26.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) naming the attachment (d) text-message spelling
27. 27.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
28. 28.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) a clear subject line (d) ALL CAPITAL LETTERS
29. 29.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) no name at the end (d) one huge paragraph
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
31. 31.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) ALL CAPITAL LETTERS (d) checking spelling
33. 33.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
34. 34.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) a silly email ID (d) checking spelling
35. 35.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
36. 36.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) short paragraphs (d) forgetting the file
37. 37.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
38. 38.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
39. 39.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
40. 40.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details

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