Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) emojis to a principal (b) checking spelling (c) one huge paragraph (d) text-message spelling
- 2.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) a silly email ID (d) a polite greeting
- 3.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
- 4.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 5.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 6.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
- 7.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) a silly email ID (d) a polite greeting
- 8.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) forgetting the file (d) naming the attachment
- 9.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 10.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 11.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 12.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no subject line (d) a clear subject line
- 13.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) short paragraphs (d) forgetting the file
- 14.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 15.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
- 16.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 17.Which of these is a good email habit? (a) forgetting the file (b) signing with your name (c) one huge paragraph (d) text-message spelling
- 18.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 19.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
- 20.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) emojis to a principal (d) a sensible email ID
- 21.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 22.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
- 23.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 25.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) forgetting the file (d) replying within a day
- 26.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) no subject line (d) ALL CAPITAL LETTERS
- 27.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 28.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 29.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 30.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) emojis to a principal (d) forgetting the file
- 31.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 33.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) no subject line (d) a clear subject line
- 34.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 35.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 36.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 37.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) no name at the end (d) a clear subject line
- 38.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
- 39.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 40.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
Answer key
- checking spelling
- a silly email ID
- formally and briefly
- a good email habit
- the greeting
- read it once more
- a polite greeting
- naming the attachment
- a poor email habit
- the greeting
- a poor email habit
- a clear subject line
- short paragraphs
- a poor email habit
- sum up the email
- a poor email habit
- signing with your name
- the sign-off
- the greeting
- a sensible email ID
- the greeting
- one based on your name
- the sign-off
- the main message
- replying within a day
- naming the attachment
- the sign-off
- a polite thank-you line
- the greeting
- checking spelling
- a poor email habit
- the sign-off
- no subject line
- the subject line
- the subject line
- a polite thank-you line
- no name at the end
- that a file is attached
- a good email habit
- a polite thank-you line
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