Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 702 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) a clear subject line (d) a sensible email ID
4. 4.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
5. 5.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
6. 6.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) ALL CAPITAL LETTERS (d) no subject line
7. 7.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) forgetting the file (d) no name at the end
8. 8.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) forgetting the file (d) a clear subject line
9. 9.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
10. 10.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
11. 11.Which of these is a good email habit? (a) a polite greeting (b) text-message spelling (c) no name at the end (d) emojis to a principal
12. 12.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) ALL CAPITAL LETTERS (d) no subject line
13. 13.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) short paragraphs (d) no name at the end
14. 14.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
15. 15.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
16. 16.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
17. 17.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
18. 18.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
20. 20.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
21. 21.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
22. 22.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
24. 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
25. 25.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
26. 26.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
27. 27.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
28. 28.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
29. 29.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) short paragraphs (d) no subject line
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
31. 31.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
32. 32.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) signing with your name (d) naming the attachment
33. 33.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
34. 34.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
35. 35.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
36. 36.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
37. 37.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
38. 38.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) no name at the end (d) replying within a day
39. 39.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
40. 40.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting

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