Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 713 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) one huge paragraph (d) naming the attachment
2. 2.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
3. 3.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
4. 4.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
5. 5.Which of these is a poor email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a polite greeting
6. 6.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
7. 7.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) checking spelling (d) a silly email ID
8. 8.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
10. 10.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
11. 11.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
12. 12.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
13. 13.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) emojis to a principal (d) forgetting the file
14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
15. 15.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
16. 16.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) checking spelling (d) a silly email ID
17. 17.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
18. 18.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
20. 20.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
21. 21.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
22. 22.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
23. 23.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
24. 24.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
26. 26.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) forgetting the file (d) one huge paragraph
27. 27.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
28. 28.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) no name at the end (d) a clear subject line
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) a clear subject line (d) signing with your name
30. 30.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
31. 31.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
32. 32.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
34. 34.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
35. 35.Which of these is a good email habit? (a) forgetting the file (b) replying within a day (c) emojis to a principal (d) one huge paragraph
36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) signing with your name (d) a polite greeting
37. 37.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
38. 38.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
39. 39.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) checking spelling (d) text-message spelling
40. 40.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students