Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 718 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
2. 2.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
3. 3.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
4. 4.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) checking spelling (d) a polite greeting
5. 5.Which of these is a poor email habit? (a) text-message spelling (b) replying within a day (c) signing with your name (d) short paragraphs
6. 6.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
8. 8.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
9. 9.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
10. 10.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
11. 11.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
12. 12.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) naming the attachment (d) no subject line
13. 13.Which of these is a good email habit? (a) checking spelling (b) emojis to a principal (c) text-message spelling (d) forgetting the file
14. 14.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
15. 15.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
16. 16.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) one huge paragraph (d) ALL CAPITAL LETTERS
17. 17.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
18. 18.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
19. 19.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
20. 20.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
21. 21.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
22. 22.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) emojis to a principal (d) naming the attachment
23. 23.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
24. 24.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
25. 25.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) a polite greeting (d) a clear subject line
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
27. 27.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
28. 28.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
29. 29.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
30. 30.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
31. 31.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) forgetting the file (d) ALL CAPITAL LETTERS
32. 32.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
33. 33.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) checking spelling (d) a sensible email ID
34. 34.Which of these is a poor email habit? (a) signing with your name (b) one huge paragraph (c) naming the attachment (d) replying within a day
35. 35.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
36. 36.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) ALL CAPITAL LETTERS (d) no subject line
37. 37.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) short paragraphs (d) forgetting the file
38. 38.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting

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