Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 720 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
2. 2.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) one huge paragraph (d) a polite greeting
3. 3.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
5. 5.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
6. 6.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
7. 7.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) a silly email ID (d) a clear subject line
8. 8.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
9. 9.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) replying within a day (d) a polite greeting
10. 10.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
11. 11.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) signing with your name (d) one huge paragraph
12. 12.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
13. 13.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
14. 14.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
15. 15.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the greeting (d) the sign-off
16. 16.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) ALL CAPITAL LETTERS (d) a silly email ID
17. 17.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
19. 19.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) text-message spelling (d) a polite greeting
20. 20.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
21. 21.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
22. 22.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
23. 23.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) naming the attachment (d) a silly email ID
24. 24.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
25. 25.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
26. 26.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
27. 27.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
28. 28.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
30. 30.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) a polite greeting (d) replying within a day
31. 31.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) a silly email ID (d) emojis to a principal
33. 33.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
34. 34.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
35. 35.Which of these is a poor email habit? (a) replying within a day (b) no subject line (c) signing with your name (d) short paragraphs
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
37. 37.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
38. 38.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
39. 39.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
40. 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the greeting (d) the main message

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