Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 2.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 3.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) a silly email ID (d) forgetting the file
- 4.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a silly email ID (d) a polite greeting
- 5.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
- 6.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) naming the attachment (d) no name at the end
- 7.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
- 8.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) no subject line (d) naming the attachment
- 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 10.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 11.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 12.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
- 13.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
- 14.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a sensible email ID (d) a silly email ID
- 15.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 16.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 17.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
- 18.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
- 19.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) naming the attachment (d) a sensible email ID
- 20.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
- 21.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 23.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 25.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
- 26.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) signing with your name (d) no name at the end
- 27.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 28.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 29.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) short paragraphs (d) a clear subject line
- 30.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 31.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 32.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
- 33.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 34.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
- 35.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) one huge paragraph (d) forgetting the file
- 36.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 37.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 38.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 39.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 40.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
Answer key
- a good email habit
- the greeting
- short paragraphs
- a polite greeting
- the greeting
- no name at the end
- the subject line
- naming the attachment
- the subject line
- the sign-off
- the greeting
- sum up the email
- one based on your name
- a sensible email ID
- the main message
- a good email habit
- the subject line
- the greeting
- one huge paragraph
- why you are writing
- why you are writing
- the sign-off
- the greeting
- the sign-off
- after a few working days
- signing with your name
- the subject line
- the details
- text-message spelling
- a polite thank-you line
- a polite thank-you line
- formally and briefly
- the greeting
- the subject line
- replying within a day
- a polite thank-you line
- the sign-off
- a polite thank-you line
- the subject line
- a good email habit
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