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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 722 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  2. 2.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  3. 3.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) a silly email ID (d) forgetting the file
  4. 4.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a silly email ID (d) a polite greeting
  5. 5.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  6. 6.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) naming the attachment (d) no name at the end
  7. 7.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  8. 8.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) no subject line (d) naming the attachment
  9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  10. 10.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  11. 11.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  12. 12.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
  13. 13.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
  14. 14.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a sensible email ID (d) a silly email ID
  15. 15.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  16. 16.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  17. 17.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
  18. 18.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  19. 19.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) naming the attachment (d) a sensible email ID
  20. 20.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  21. 21.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  23. 23.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  25. 25.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
  26. 26.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) signing with your name (d) no name at the end
  27. 27.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  28. 28.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) short paragraphs (d) a clear subject line
  30. 30.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  31. 31.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  32. 32.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
  33. 33.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  34. 34.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  35. 35.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) one huge paragraph (d) forgetting the file
  36. 36.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  37. 37.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  38. 38.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  39. 39.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  40. 40.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit

Answer key

  1. a good email habit
  2. the greeting
  3. short paragraphs
  4. a polite greeting
  5. the greeting
  6. no name at the end
  7. the subject line
  8. naming the attachment
  9. the subject line
  10. the sign-off
  11. the greeting
  12. sum up the email
  13. one based on your name
  14. a sensible email ID
  15. the main message
  16. a good email habit
  17. the subject line
  18. the greeting
  19. one huge paragraph
  20. why you are writing
  21. why you are writing
  22. the sign-off
  23. the greeting
  24. the sign-off
  25. after a few working days
  26. signing with your name
  27. the subject line
  28. the details
  29. text-message spelling
  30. a polite thank-you line
  31. a polite thank-you line
  32. formally and briefly
  33. the greeting
  34. the subject line
  35. replying within a day
  36. a polite thank-you line
  37. the sign-off
  38. a polite thank-you line
  39. the subject line
  40. a good email habit

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