Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 724 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) naming the attachment (d) no name at the end
3. 3.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) signing with your name (d) short paragraphs
4. 4.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
5. 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
6. 6.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) no subject line (d) a polite greeting
7. 7.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
8. 8.🔍 Which is the odd one out? (a) replying within a day (b) forgetting the file (c) a clear subject line (d) short paragraphs
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
10. 10.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
11. 11.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
12. 12.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
14. 14.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) a polite greeting (d) emojis to a principal
15. 15.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
16. 16.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
17. 17.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
18. 18.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
19. 19.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
20. 20.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
21. 21.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
22. 22.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
23. 23.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a clear subject line
24. 24.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
25. 25.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
26. 26.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
27. 27.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
28. 28.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) a sensible email ID (d) forgetting the file
29. 29.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
30. 30.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
31. 31.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
32. 32.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
33. 33.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) replying within a day
34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
35. 35.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) text-message spelling (d) a silly email ID
36. 36.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
37. 37.Which of these is a poor email habit? (a) a silly email ID (b) naming the attachment (c) a sensible email ID (d) a polite greeting
38. 38.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
39. 39.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
40. 40.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details

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