Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 731 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
2. 2.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
3. 3.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
4. 4.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
5. 5.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
6. 6.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
7. 7.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) a silly email ID (d) no name at the end
8. 8.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) checking spelling (d) no subject line
9. 9.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
10. 10.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) a sensible email ID (d) no name at the end
11. 11.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
12. 12.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) a sensible email ID (d) replying within a day
13. 13.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) signing with your name (d) no subject line
14. 14.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
15. 15.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
16. 16.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
17. 17.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) naming the attachment (d) ALL CAPITAL LETTERS
18. 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
19. 19.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
20. 20.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
21. 21.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) forgetting the file (d) text-message spelling
22. 22.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
23. 23.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
24. 24.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
25. 25.Which of these is a good email habit? (a) replying within a day (b) emojis to a principal (c) one huge paragraph (d) no subject line
26. 26.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
27. 27.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
28. 28.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
29. 29.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
30. 30.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) no name at the end (d) forgetting the file
31. 31.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
33. 33.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
34. 34.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
35. 35.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a polite greeting (d) no name at the end
36. 36.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
37. 37.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) signing with your name (d) emojis to a principal
38. 38.Which of these is a poor email habit? (a) replying within a day (b) one huge paragraph (c) signing with your name (d) checking spelling
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
40. 40.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line

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