Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 2.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
- 3.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
- 4.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 5.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) one huge paragraph (d) a clear subject line
- 6.Which of these is a good email habit? (a) forgetting the file (b) short paragraphs (c) ALL CAPITAL LETTERS (d) text-message spelling
- 7.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 8.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 9.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) a silly email ID
- 10.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
- 11.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 12.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 13.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
- 14.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) ALL CAPITAL LETTERS (d) signing with your name
- 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 16.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 17.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 19.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 20.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no name at the end (d) a polite greeting
- 21.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 22.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 23.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) text-message spelling (d) signing with your name
- 24.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) checking spelling (d) signing with your name
- 25.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 26.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 27.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 28.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 29.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 30.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
- 31.Which of these is a poor email habit? (a) a sensible email ID (b) emojis to a principal (c) naming the attachment (d) a clear subject line
- 32.Which of these is a poor email habit? (a) naming the attachment (b) no name at the end (c) signing with your name (d) replying within a day
- 33.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 34.Which of these is a good email habit? (a) one huge paragraph (b) replying within a day (c) emojis to a principal (d) no subject line
- 35.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 36.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) signing with your name (d) short paragraphs
- 37.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) no name at the end (d) one huge paragraph
- 38.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 39.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 40.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
Answer key
- a good email habit
- that a file is attached
- sum up the email
- the greeting
- a clear subject line
- short paragraphs
- why you are writing
- the subject line
- a silly email ID
- one based on your name
- a poor email habit
- a good email habit
- read it once more
- signing with your name
- the main message
- a poor email habit
- the subject line
- the main message
- why you are writing
- a polite greeting
- the subject line
- a good email habit
- text-message spelling
- no subject line
- a good email habit
- a poor email habit
- the sign-off
- the sign-off
- the subject line
- formally and briefly
- emojis to a principal
- no name at the end
- the subject line
- replying within a day
- the details
- one huge paragraph
- short paragraphs
- why you are writing
- a good email habit
- a good email habit
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