Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 744 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) one huge paragraph (d) a sensible email ID
2. 2.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
3. 3.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
4. 4.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) no name at the end (d) short paragraphs
5. 5.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
6. 6.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
7. 7.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) a sensible email ID (d) naming the attachment
8. 8.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
9. 9.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
10. 10.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
11. 11.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) emojis to a principal (d) naming the attachment
12. 12.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
13. 13.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
14. 14.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
15. 15.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
16. 16.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) a silly email ID (d) one huge paragraph
17. 17.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) emojis to a principal (d) naming the attachment
18. 18.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
19. 19.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
20. 20.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
21. 21.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
22. 22.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
23. 23.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) a sensible email ID (d) forgetting the file
24. 24.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
25. 25.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
26. 26.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
27. 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
28. 28.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
29. 29.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
30. 30.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
31. 31.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) forgetting the file (d) a silly email ID
32. 32.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) a polite greeting (d) forgetting the file
33. 33.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) a polite greeting (d) a silly email ID
34. 34.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) naming the attachment
35. 35.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
36. 36.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
37. 37.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
38. 38.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
39. 39.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
40. 40.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) one huge paragraph (d) no subject line

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