Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 75 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
2. 2.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
3. 3.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
4. 4.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) emojis to a principal (d) short paragraphs
5. 5.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
6. 6.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) replying within a day (d) a sensible email ID
7. 7.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
8. 8.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
9. 9.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
10. 10.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
11. 11.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
12. 12.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
13. 13.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
14. 14.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) a clear subject line (d) text-message spelling
15. 15.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
16. 16.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
17. 17.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the greeting (d) the main message
18. 18.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
19. 19.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) a silly email ID (d) signing with your name
20. 20.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) short paragraphs (d) checking spelling
21. 21.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
22. 22.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
24. 24.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
25. 25.Which of these is a good email habit? (a) replying within a day (b) text-message spelling (c) no name at the end (d) forgetting the file
26. 26.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) emojis to a principal (d) checking spelling
29. 29.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
30. 30.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) checking spelling (d) signing with your name
31. 31.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) checking spelling (d) forgetting the file
32. 32.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) naming the attachment (d) replying within a day
33. 33.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
34. 34.Which of these is a good email habit? (a) signing with your name (b) one huge paragraph (c) a silly email ID (d) no subject line
35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
36. 36.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
37. 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
38. 38.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) text-message spelling
39. 39.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) signing with your name (d) no name at the end
40. 40.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit

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