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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 750 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) emojis to a principal (b) a polite greeting (c) ALL CAPITAL LETTERS (d) no name at the end
  2. 2.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
  3. 3.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  4. 4.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
  5. 5.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  6. 6.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
  7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a sensible email ID
  8. 8.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  9. 9.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) signing with your name (d) forgetting the file
  11. 11.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  12. 12.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) no subject line (d) one huge paragraph
  13. 13.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
  14. 14.Which of these is a good email habit? (a) no name at the end (b) naming the attachment (c) no subject line (d) emojis to a principal
  15. 15.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  17. 17.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  18. 18.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) short paragraphs (d) a silly email ID
  19. 19.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  20. 20.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  21. 21.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  22. 22.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  23. 23.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) short paragraphs (d) no subject line
  24. 24.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  25. 25.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  26. 26.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) no subject line (d) forgetting the file
  27. 27.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
  28. 28.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) one huge paragraph (d) a sensible email ID
  29. 29.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  30. 30.Which of these is a poor email habit? (a) text-message spelling (b) naming the attachment (c) checking spelling (d) a polite greeting
  31. 31.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  32. 32.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  33. 33.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) no name at the end (d) short paragraphs
  34. 34.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  35. 35.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  36. 36.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  37. 37.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) emojis to a principal (d) a clear subject line
  38. 38.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) ALL CAPITAL LETTERS (d) a clear subject line
  39. 39.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  40. 40.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) replying within a day (d) no subject line

Answer key

  1. a polite greeting
  2. formally and briefly
  3. a good email habit
  4. one based on your name
  5. a good email habit
  6. after a few working days
  7. ALL CAPITAL LETTERS
  8. a polite thank-you line
  9. the subject line
  10. forgetting the file
  11. the greeting
  12. naming the attachment
  13. read it once more
  14. naming the attachment
  15. a poor email habit
  16. the subject line
  17. a poor email habit
  18. a silly email ID
  19. a good email habit
  20. why you are writing
  21. the subject line
  22. a good email habit
  23. no subject line
  24. the subject line
  25. the sign-off
  26. checking spelling
  27. that a file is attached
  28. a sensible email ID
  29. the greeting
  30. text-message spelling
  31. the greeting
  32. the subject line
  33. short paragraphs
  34. the main message
  35. a polite thank-you line
  36. a poor email habit
  37. emojis to a principal
  38. a clear subject line
  39. the details
  40. no subject line

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