Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 752 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
2. 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message
3. 3.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
4. 4.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) a polite greeting (d) no subject line
6. 6.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
7. 7.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
8. 8.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
9. 9.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
10. 10.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
11. 11.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) a sensible email ID (d) ALL CAPITAL LETTERS
12. 12.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
14. 14.Which of these is a good email habit? (a) no subject line (b) short paragraphs (c) forgetting the file (d) text-message spelling
15. 15.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
16. 16.Which of these is a poor email habit? (a) a silly email ID (b) a sensible email ID (c) naming the attachment (d) a polite greeting
17. 17.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
18. 18.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
19. 19.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) emojis to a principal (d) a polite greeting
20. 20.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) no subject line (d) no name at the end
21. 21.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
22. 22.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
23. 23.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a silly email ID (d) a sensible email ID
24. 24.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
25. 25.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) emojis to a principal (d) short paragraphs
26. 26.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
28. 28.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
29. 29.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
30. 30.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
31. 31.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
33. 33.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
34. 34.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) naming the attachment (d) one huge paragraph
35. 35.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
36. 36.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
37. 37.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) forgetting the file (d) a clear subject line
38. 38.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
39. 39.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
40. 40.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit

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