Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 765 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
4. 4.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
5. 5.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
6. 6.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
8. 8.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
9. 9.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) forgetting the file (d) one huge paragraph
10. 10.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
12. 12.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) replying within a day (d) a polite greeting
13. 13.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) a sensible email ID (d) a polite greeting
15. 15.Which of these is a good email habit? (a) one huge paragraph (b) a sensible email ID (c) emojis to a principal (d) forgetting the file
16. 16.Which of these is a poor email habit? (a) a polite greeting (b) no name at the end (c) short paragraphs (d) signing with your name
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
18. 18.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
19. 19.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) replying within a day (d) checking spelling
21. 21.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) emojis to a principal (d) signing with your name
22. 22.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
23. 23.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
24. 24.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
25. 25.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) replying within a day (d) short paragraphs
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
27. 27.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) short paragraphs (d) ALL CAPITAL LETTERS
28. 28.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
29. 29.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
30. 30.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) replying within a day (d) a silly email ID
31. 31.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
32. 32.Which of these is a poor email habit? (a) a clear subject line (b) emojis to a principal (c) a polite greeting (d) signing with your name
33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the greeting (d) the main message
34. 34.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
35. 35.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
36. 36.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
37. 37.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
38. 38.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) one huge paragraph (d) checking spelling
39. 39.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
40. 40.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) no name at the end (d) a silly email ID

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