Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 770 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
2. 2.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals
3. 3.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
4. 4.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
5. 5.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) no subject line (d) one huge paragraph
6. 6.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) a clear subject line (d) replying within a day
7. 7.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) a clear subject line (d) text-message spelling
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
9. 9.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
10. 10.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) a sensible email ID (d) text-message spelling
11. 11.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
12. 12.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
13. 13.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) short paragraphs (d) ALL CAPITAL LETTERS
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
15. 15.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) no subject line (d) checking spelling
16. 16.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
17. 17.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) ALL CAPITAL LETTERS (d) a clear subject line
18. 18.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
19. 19.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
20. 20.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) signing with your name (d) no name at the end
21. 21.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) signing with your name (d) short paragraphs
22. 22.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) a silly email ID (d) signing with your name
23. 23.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
24. 24.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
25. 25.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
26. 26.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
27. 27.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) one huge paragraph (d) no name at the end
28. 28.Which of these is a poor email habit? (a) text-message spelling (b) a clear subject line (c) short paragraphs (d) replying within a day
29. 29.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
30. 30.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
31. 31.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
32. 32.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
33. 33.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) no subject line (d) a sensible email ID
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the sign-off (d) the main message
35. 35.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
36. 36.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
37. 37.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a polite greeting (d) text-message spelling
38. 38.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
39. 39.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
40. 40.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting

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