Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 778 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
2. 2.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
3. 3.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
4. 4.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) a silly email ID (d) short paragraphs
6. 6.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
7. 7.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) checking spelling (d) no subject line
8. 8.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
9. 9.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
10. 10.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) a clear subject line (d) no subject line
12. 12.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) forgetting the file (d) a clear subject line
13. 13.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
14. 14.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
15. 15.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
17. 17.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
18. 18.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
19. 19.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
20. 20.Which of these is a good email habit? (a) emojis to a principal (b) a clear subject line (c) a silly email ID (d) ALL CAPITAL LETTERS
21. 21.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) text-message spelling (d) emojis to a principal
22. 22.Which of these is a poor email habit? (a) emojis to a principal (b) checking spelling (c) signing with your name (d) replying within a day
23. 23.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
24. 24.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
25. 25.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
26. 26.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
27. 27.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) signing with your name (d) no name at the end
28. 28.Which of these is a poor email habit? (a) a polite greeting (b) text-message spelling (c) checking spelling (d) a clear subject line
29. 29.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
30. 30.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) a sensible email ID (d) one huge paragraph
31. 31.Which of these is a poor email habit? (a) no subject line (b) a clear subject line (c) signing with your name (d) a sensible email ID
32. 32.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
33. 33.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) replying within a day (d) one huge paragraph
34. 34.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) emojis to a principal (d) checking spelling
35. 35.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) a clear subject line (d) ALL CAPITAL LETTERS
36. 36.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
37. 37.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
38. 38.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
39. 39.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
40. 40.Which of these is a poor email habit? (a) one huge paragraph (b) checking spelling (c) a clear subject line (d) naming the attachment

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