Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 2.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 3.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) one huge paragraph (d) naming the attachment
- 4.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) checking spelling (d) short paragraphs
- 5.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 6.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 7.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 8.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 9.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 10.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
- 11.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) no name at the end (d) a clear subject line
- 12.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 13.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
- 14.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) forgetting the file (d) emojis to a principal
- 15.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) a sensible email ID
- 16.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 17.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 18.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) no subject line (d) a polite greeting
- 19.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 20.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) forgetting the file (d) a sensible email ID
- 21.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 22.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 23.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 24.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 25.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
- 26.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
- 27.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) emojis to a principal (d) replying within a day
- 28.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) a clear subject line (d) no name at the end
- 29.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 30.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 31.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
- 32.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) checking spelling (d) no subject line
- 33.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) forgetting the file (d) a silly email ID
- 34.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 35.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) ALL CAPITAL LETTERS (d) a polite greeting
- 36.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 37.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 38.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 39.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 40.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
Answer key
- the greeting
- a poor email habit
- one huge paragraph
- forgetting the file
- the main message
- a poor email habit
- the details
- a good email habit
- a polite thank-you line
- why you are writing
- no name at the end
- a good email habit
- one based on your name
- a clear subject line
- a sensible email ID
- the sign-off
- a poor email habit
- no subject line
- the sign-off
- a sensible email ID
- a good email habit
- the subject line
- a good email habit
- a poor email habit
- a good email habit
- sum up the email
- replying within a day
- a clear subject line
- a good email habit
- the greeting
- that a file is attached
- checking spelling
- short paragraphs
- a poor email habit
- a polite greeting
- why you are writing
- a good email habit
- the sign-off
- why you are writing
- formally and briefly
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