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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 785 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  2. 2.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  3. 3.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) one huge paragraph (d) naming the attachment
  4. 4.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) checking spelling (d) short paragraphs
  5. 5.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  6. 6.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  7. 7.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  8. 8.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  9. 9.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  10. 10.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  11. 11.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) no name at the end (d) a clear subject line
  12. 12.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  13. 13.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
  14. 14.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) forgetting the file (d) emojis to a principal
  15. 15.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) a sensible email ID
  16. 16.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  17. 17.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  18. 18.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) no subject line (d) a polite greeting
  19. 19.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  20. 20.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) forgetting the file (d) a sensible email ID
  21. 21.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  22. 22.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  23. 23.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  24. 24.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  25. 25.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  26. 26.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
  27. 27.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) emojis to a principal (d) replying within a day
  28. 28.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) a clear subject line (d) no name at the end
  29. 29.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  30. 30.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  31. 31.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
  32. 32.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) checking spelling (d) no subject line
  33. 33.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) forgetting the file (d) a silly email ID
  34. 34.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  35. 35.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) ALL CAPITAL LETTERS (d) a polite greeting
  36. 36.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  37. 37.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  38. 38.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  39. 39.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  40. 40.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend

Answer key

  1. the greeting
  2. a poor email habit
  3. one huge paragraph
  4. forgetting the file
  5. the main message
  6. a poor email habit
  7. the details
  8. a good email habit
  9. a polite thank-you line
  10. why you are writing
  11. no name at the end
  12. a good email habit
  13. one based on your name
  14. a clear subject line
  15. a sensible email ID
  16. the sign-off
  17. a poor email habit
  18. no subject line
  19. the sign-off
  20. a sensible email ID
  21. a good email habit
  22. the subject line
  23. a good email habit
  24. a poor email habit
  25. a good email habit
  26. sum up the email
  27. replying within a day
  28. a clear subject line
  29. a good email habit
  30. the greeting
  31. that a file is attached
  32. checking spelling
  33. short paragraphs
  34. a poor email habit
  35. a polite greeting
  36. why you are writing
  37. a good email habit
  38. the sign-off
  39. why you are writing
  40. formally and briefly

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