Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 788 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
2. 2.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
3. 3.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) replying within a day (d) signing with your name
4. 4.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
5. 5.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
6. 6.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the greeting (d) the main message
7. 7.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
8. 8.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
9. 9.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) signing with your name (d) no subject line
10. 10.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
11. 11.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
12. 12.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) forgetting the file (d) one huge paragraph
13. 13.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) replying within a day (d) signing with your name
15. 15.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
16. 16.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
17. 17.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
18. 18.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) short paragraphs (d) no subject line
19. 19.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
20. 20.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
22. 22.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) replying within a day (d) emojis to a principal
23. 23.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
24. 24.Which of these is a good email habit? (a) a silly email ID (b) replying within a day (c) forgetting the file (d) ALL CAPITAL LETTERS
25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
26. 26.Which of these is a good email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a silly email ID (d) forgetting the file
27. 27.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) signing with your name (d) emojis to a principal
28. 28.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
29. 29.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
30. 30.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) no subject line (d) naming the attachment
31. 31.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) a silly email ID (d) no subject line
32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
33. 33.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) short paragraphs (d) a polite greeting
34. 34.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
35. 35.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) forgetting the file (d) a polite greeting
36. 36.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
37. 37.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) signing with your name (d) a sensible email ID
38. 38.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) checking spelling (d) emojis to a principal
39. 39.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) naming the attachment (d) a silly email ID
40. 40.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line

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