Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 790 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) naming the attachment (d) no subject line
2. 2.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
3. 3.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
4. 4.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) a sensible email ID (d) forgetting the file
5. 5.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
6. 6.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) signing with your name (d) short paragraphs
7. 7.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
8. 8.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
9. 9.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
10. 10.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
11. 11.Which of these is a good email habit? (a) replying within a day (b) forgetting the file (c) no subject line (d) ALL CAPITAL LETTERS
12. 12.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) naming the attachment
13. 13.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
14. 14.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
15. 15.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) signing with your name
16. 16.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
19. 19.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
20. 20.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
21. 21.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
22. 22.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) a silly email ID (d) naming the attachment
23. 23.Which of these is a poor email habit? (a) signing with your name (b) no subject line (c) checking spelling (d) a sensible email ID
24. 24.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no subject line (d) a polite greeting
25. 25.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) emojis to a principal (d) ALL CAPITAL LETTERS
26. 26.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) checking spelling (d) naming the attachment
27. 27.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
28. 28.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
29. 29.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) ALL CAPITAL LETTERS (d) naming the attachment
30. 30.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
31. 31.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
32. 32.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) no name at the end (d) a clear subject line
33. 33.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) text-message spelling (d) a clear subject line
34. 34.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
35. 35.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
36. 36.Which of these is a good email habit? (a) a sensible email ID (b) text-message spelling (c) a silly email ID (d) forgetting the file
37. 37.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) a clear subject line (d) emojis to a principal
38. 38.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
39. 39.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
40. 40.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line

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