Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) no name at the end (d) a sensible email ID
- 2.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 3.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 4.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 5.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) ALL CAPITAL LETTERS (d) checking spelling
- 6.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) a polite greeting (d) no name at the end
- 7.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) a silly email ID (d) signing with your name
- 8.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) short paragraphs (d) no subject line
- 9.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
- 10.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) emojis to a principal (d) signing with your name
- 11.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 12.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
- 13.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) replying within a day (d) forgetting the file
- 14.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) no subject line (d) no name at the end
- 15.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 16.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 17.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 18.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 19.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 20.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 21.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) a sensible email ID (d) one huge paragraph
- 22.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 23.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 24.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) signing with your name (d) forgetting the file
- 25.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) replying within a day (d) text-message spelling
- 26.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 27.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 28.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) a silly email ID (d) forgetting the file
- 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 30.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 31.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) checking spelling (d) ALL CAPITAL LETTERS
- 32.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 33.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
- 34.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 35.Which of these is a poor email habit? (a) signing with your name (b) no subject line (c) short paragraphs (d) checking spelling
- 36.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 37.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 38.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 39.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a silly email ID (d) naming the attachment
- 40.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
Answer key
- no name at the end
- the sign-off
- a poor email habit
- a good email habit
- ALL CAPITAL LETTERS
- no name at the end
- signing with your name
- short paragraphs
- a good email habit
- signing with your name
- the greeting
- sum up the email
- replying within a day
- a clear subject line
- a good email habit
- the subject line
- a good email habit
- a good email habit
- why you are writing
- the details
- a sensible email ID
- the sign-off
- a polite thank-you line
- forgetting the file
- replying within a day
- the details
- the main message
- a polite greeting
- the subject line
- the subject line
- checking spelling
- a good email habit
- the greeting
- the greeting
- no subject line
- a good email habit
- the sign-off
- a poor email habit
- naming the attachment
- that a file is attached
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