Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 2.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) naming the attachment (d) short paragraphs
- 3.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
- 4.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) ALL CAPITAL LETTERS (d) a polite greeting
- 5.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
- 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 7.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 8.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
- 9.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 10.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) no name at the end (d) no subject line
- 11.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
- 12.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 13.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 14.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) one huge paragraph (d) text-message spelling
- 15.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 16.Which of these is a poor email habit? (a) forgetting the file (b) a sensible email ID (c) checking spelling (d) replying within a day
- 17.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 18.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 19.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 20.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 21.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) no name at the end (d) signing with your name
- 22.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals
- 23.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) no name at the end (d) a silly email ID
- 24.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 25.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
- 26.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 27.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 28.🔍 Which is the odd one out? (a) a silly email ID (b) a sensible email ID (c) naming the attachment (d) signing with your name
- 29.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 30.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) signing with your name
- 31.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) signing with your name (d) text-message spelling
- 32.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 33.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
- 34.Which of these is a good email habit? (a) no name at the end (b) short paragraphs (c) forgetting the file (d) a silly email ID
- 35.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 36.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 37.Which of these is a good email habit? (a) replying within a day (b) one huge paragraph (c) forgetting the file (d) text-message spelling
- 38.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 39.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) one huge paragraph (d) a clear subject line
- 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) a silly email ID (d) checking spelling
Answer key
- why you are writing
- forgetting the file
- read it once more
- ALL CAPITAL LETTERS
- sum up the email
- the sign-off
- why you are writing
- the subject line
- the main message
- a polite greeting
- the subject line
- the greeting
- a poor email habit
- a sensible email ID
- a good email habit
- forgetting the file
- a poor email habit
- the sign-off
- a poor email habit
- why you are writing
- no name at the end
- formally and briefly
- naming the attachment
- the details
- one based on your name
- the greeting
- the subject line
- a silly email ID
- the greeting
- signing with your name
- text-message spelling
- a poor email habit
- the subject line
- short paragraphs
- the sign-off
- a good email habit
- replying within a day
- the subject line
- one huge paragraph
- checking spelling
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