Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 798 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) replying within a day (d) ALL CAPITAL LETTERS
2. 2.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) no subject line (d) checking spelling
3. 3.Which of these is a poor email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) a polite greeting (d) checking spelling
4. 4.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) ALL CAPITAL LETTERS (d) replying within a day
5. 5.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
6. 6.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) emojis to a principal (d) a sensible email ID
7. 7.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
8. 8.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
9. 9.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
10. 10.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
11. 11.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) ALL CAPITAL LETTERS (d) replying within a day
12. 12.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
13. 13.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) a sensible email ID (d) no name at the end
14. 14.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
15. 15.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
16. 16.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
17. 17.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
18. 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
19. 19.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
20. 20.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
21. 21.Which of these is a good email habit? (a) a silly email ID (b) short paragraphs (c) ALL CAPITAL LETTERS (d) text-message spelling
22. 22.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) naming the attachment (d) text-message spelling
23. 23.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) a clear subject line (d) naming the attachment
24. 24.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
25. 25.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) forgetting the file (d) a polite greeting
26. 26.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
27. 27.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
28. 28.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) signing with your name (d) a sensible email ID
29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
30. 30.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
31. 31.Which of these is a poor email habit? (a) a sensible email ID (b) one huge paragraph (c) replying within a day (d) a clear subject line
32. 32.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) signing with your name (d) naming the attachment
33. 33.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) text-message spelling (d) a sensible email ID
34. 34.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
35. 35.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
36. 36.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
37. 37.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
38. 38.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
39. 39.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
40. 40.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) a silly email ID (d) signing with your name

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