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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 804 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  2. 2.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) checking spelling (d) no subject line
  3. 3.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  4. 4.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) no name at the end (d) emojis to a principal
  5. 5.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) signing with your name (d) text-message spelling
  6. 6.Which of these is a poor email habit? (a) checking spelling (b) text-message spelling (c) a sensible email ID (d) a clear subject line
  7. 7.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  8. 8.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  9. 9.Which of these is a good email habit? (a) a clear subject line (b) text-message spelling (c) emojis to a principal (d) no name at the end
  10. 10.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) one huge paragraph (d) forgetting the file
  12. 12.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
  13. 13.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  14. 14.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  15. 15.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a polite greeting (d) a clear subject line
  16. 16.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  17. 17.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  18. 18.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) a silly email ID (d) a sensible email ID
  19. 19.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) a clear subject line (d) naming the attachment
  20. 20.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  21. 21.Which of these is a good email habit? (a) emojis to a principal (b) a polite greeting (c) no subject line (d) forgetting the file
  22. 22.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) forgetting the file (d) naming the attachment
  23. 23.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
  24. 24.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) one huge paragraph (d) a sensible email ID
  25. 25.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) no name at the end (d) a silly email ID
  26. 26.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  27. 27.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) checking spelling (d) forgetting the file
  28. 28.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) a polite greeting (d) a clear subject line
  29. 29.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  30. 30.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  32. 32.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) short paragraphs (d) no subject line
  33. 33.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  34. 34.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  35. 35.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  36. 36.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  37. 37.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  38. 38.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  39. 39.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  40. 40.Which of these is a poor email habit? (a) short paragraphs (b) no name at the end (c) replying within a day (d) a polite greeting

Answer key

  1. the subject line
  2. checking spelling
  3. the greeting
  4. naming the attachment
  5. signing with your name
  6. text-message spelling
  7. a poor email habit
  8. a good email habit
  9. a clear subject line
  10. the subject line
  11. a polite greeting
  12. after a few working days
  13. a polite thank-you line
  14. the greeting
  15. ALL CAPITAL LETTERS
  16. the subject line
  17. a poor email habit
  18. a sensible email ID
  19. one huge paragraph
  20. the subject line
  21. a polite greeting
  22. forgetting the file
  23. one based on your name
  24. one huge paragraph
  25. short paragraphs
  26. the greeting
  27. checking spelling
  28. forgetting the file
  29. a good email habit
  30. why you are writing
  31. the sign-off
  32. no subject line
  33. a good email habit
  34. a poor email habit
  35. the sign-off
  36. a polite thank-you line
  37. the greeting
  38. the greeting
  39. a polite thank-you line
  40. no name at the end

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