Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 808 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
2. 2.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
3. 3.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) a clear subject line (d) no subject line
4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
5. 5.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
8. 8.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
9. 9.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
10. 10.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
11. 11.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
12. 12.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) short paragraphs (d) naming the attachment
13. 13.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
14. 14.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
15. 15.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) naming the attachment (d) a silly email ID
16. 16.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) signing with your name (d) replying within a day
17. 17.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
18. 18.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) signing with your name (d) a silly email ID
19. 19.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
20. 20.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
21. 21.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
22. 22.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
23. 23.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
24. 24.Which of these is a poor email habit? (a) a polite greeting (b) emojis to a principal (c) signing with your name (d) short paragraphs
25. 25.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
26. 26.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
27. 27.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
29. 29.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) checking spelling (d) short paragraphs
30. 30.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
31. 31.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) replying within a day (d) signing with your name
33. 33.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
35. 35.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
36. 36.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) a silly email ID (d) forgetting the file
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
38. 38.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) signing with your name (d) no subject line
39. 39.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
40. 40.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing

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