Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 813 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
2. 2.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) naming the attachment (d) no name at the end
3. 3.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
4. 4.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) replying within a day (d) signing with your name
6. 6.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) a polite greeting (d) replying within a day
7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
8. 8.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
9. 9.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) one huge paragraph (d) text-message spelling
10. 10.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) checking spelling (d) no subject line
11. 11.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
12. 12.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
13. 13.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
14. 14.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
15. 15.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
16. 16.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
19. 19.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
20. 20.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) no name at the end (d) signing with your name
21. 21.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) naming the attachment (d) ALL CAPITAL LETTERS
22. 22.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) one huge paragraph (d) a clear subject line
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
24. 24.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
25. 25.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
26. 26.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) text-message spelling (d) signing with your name
27. 27.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
28. 28.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) one huge paragraph (d) a clear subject line
29. 29.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
30. 30.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
31. 31.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) signing with your name (d) text-message spelling
32. 32.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
33. 33.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) ALL CAPITAL LETTERS (d) a silly email ID
34. 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) text-message spelling (d) replying within a day
35. 35.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a silly email ID (d) replying within a day
36. 36.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
37. 37.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) checking spelling (d) no subject line
38. 38.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
39. 39.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour

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