Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 818 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
2. 2.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) forgetting the file (d) checking spelling
3. 3.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
4. 4.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a clear subject line (d) one huge paragraph
5. 5.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
6. 6.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) no name at the end (d) no subject line
7. 7.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
8. 8.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
9. 9.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
10. 10.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) text-message spelling (d) a clear subject line
11. 11.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) one huge paragraph (d) a polite greeting
12. 12.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) a clear subject line (d) text-message spelling
13. 13.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) no subject line (d) naming the attachment
14. 14.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
15. 15.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) a polite greeting (d) ALL CAPITAL LETTERS
16. 16.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) replying within a day (d) a clear subject line
17. 17.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) checking spelling (d) text-message spelling
19. 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
20. 20.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
21. 21.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
22. 22.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
23. 23.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) forgetting the file (d) a clear subject line
24. 24.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
26. 26.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
27. 27.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a silly email ID
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
29. 29.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
31. 31.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
33. 33.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) replying within a day
34. 34.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) emojis to a principal (d) checking spelling
35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
36. 36.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
37. 37.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
38. 38.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
39. 39.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
40. 40.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line

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