Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 82 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a clear subject line (d) no name at the end
2. 2.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) no name at the end (d) forgetting the file
3. 3.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) short paragraphs (d) signing with your name
4. 4.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
5. 5.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) naming the attachment (d) ALL CAPITAL LETTERS
6. 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
7. 7.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) forgetting the file (d) no name at the end
8. 8.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) checking spelling (d) forgetting the file
9. 9.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
10. 10.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
12. 12.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
13. 13.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) a clear subject line (d) one huge paragraph
14. 14.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
15. 15.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
16. 16.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
17. 17.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
18. 18.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) a polite greeting (d) ALL CAPITAL LETTERS
21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
22. 22.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) forgetting the file (d) checking spelling
23. 23.Which of these is a poor email habit? (a) no name at the end (b) short paragraphs (c) replying within a day (d) naming the attachment
24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) a silly email ID (d) forgetting the file
25. 25.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) a clear subject line (d) emojis to a principal
26. 26.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
27. 27.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) checking spelling (d) replying within a day
28. 28.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
30. 30.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
31. 31.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) replying within a day (d) text-message spelling
32. 32.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
33. 33.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
34. 34.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
35. 35.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
36. 36.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
37. 37.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) checking spelling (d) no subject line
38. 38.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
39. 39.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
40. 40.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit

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