Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 821 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
2. 2.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
3. 3.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no subject line (d) a clear subject line
4. 4.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) signing with your name (d) no name at the end
5. 5.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) short paragraphs (d) forgetting the file
6. 6.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
8. 8.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) replying within a day (d) checking spelling
9. 9.Which of these is a good email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a silly email ID
10. 10.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
12. 12.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
14. 14.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
15. 15.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
16. 16.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) a silly email ID (d) signing with your name
17. 17.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
18. 18.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) text-message spelling (d) a polite greeting
19. 19.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
20. 20.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
21. 21.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) a sensible email ID (d) emojis to a principal
22. 22.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
23. 23.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
24. 24.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) checking spelling (d) ALL CAPITAL LETTERS
25. 25.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
26. 26.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) no subject line (d) a clear subject line
27. 27.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
28. 28.Which of these is a good email habit? (a) no name at the end (b) a clear subject line (c) one huge paragraph (d) no subject line
29. 29.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) a polite greeting (d) one huge paragraph
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
31. 31.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
32. 32.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) a clear subject line (d) emojis to a principal
33. 33.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
34. 34.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
35. 35.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
36. 36.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
37. 37.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
38. 38.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
39. 39.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
40. 40.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name

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