Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 823 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
2. 2.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
3. 3.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
4. 4.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
5. 5.Which of these is a poor email habit? (a) no name at the end (b) a sensible email ID (c) naming the attachment (d) replying within a day
6. 6.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
7. 7.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
8. 8.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) a silly email ID
9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
10. 10.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
12. 12.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
13. 13.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
14. 14.Which of these is a poor email habit? (a) forgetting the file (b) a sensible email ID (c) a clear subject line (d) short paragraphs
15. 15.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a polite greeting (d) text-message spelling
16. 16.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
17. 17.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
18. 18.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) emojis to a principal
19. 19.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) no subject line (d) a clear subject line
20. 20.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
21. 21.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) short paragraphs (d) emojis to a principal
22. 22.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
23. 23.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
25. 25.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
26. 26.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
28. 28.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
29. 29.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
30. 30.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) forgetting the file (d) a polite greeting
31. 31.Which of these is a good email habit? (a) a sensible email ID (b) no name at the end (c) emojis to a principal (d) text-message spelling
32. 32.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
33. 33.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
34. 34.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
35. 35.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
36. 36.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) short paragraphs (d) a clear subject line
37. 37.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
38. 38.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
39. 39.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
40. 40.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) naming the attachment (d) text-message spelling

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