Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 830 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
2. 2.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a sensible email ID
3. 3.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) ALL CAPITAL LETTERS (d) signing with your name
4. 4.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) replying within a day (d) a polite greeting
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no subject line (d) signing with your name
6. 6.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
8. 8.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) emojis to a principal (d) checking spelling
9. 9.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
10. 10.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
11. 11.Which of these is a poor email habit? (a) replying within a day (b) text-message spelling (c) a polite greeting (d) short paragraphs
12. 12.Which of these is a good email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) text-message spelling
13. 13.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
14. 14.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
15. 15.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) replying within a day (d) ALL CAPITAL LETTERS
16. 16.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) a sensible email ID (d) checking spelling
17. 17.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
18. 18.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) forgetting the file (d) a sensible email ID
19. 19.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
21. 21.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
22. 22.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
23. 23.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
25. 25.Which of these is a poor email habit? (a) signing with your name (b) emojis to a principal (c) a polite greeting (d) short paragraphs
26. 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
27. 27.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
28. 28.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
29. 29.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
30. 30.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) signing with your name (d) checking spelling
31. 31.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
33. 33.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
34. 34.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
35. 35.Which of these is a poor email habit? (a) one huge paragraph (b) a sensible email ID (c) naming the attachment (d) signing with your name
36. 36.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
37. 37.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
38. 38.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) emojis to a principal (d) text-message spelling
39. 39.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
40. 40.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting

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