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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 834 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  2. 2.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) a sensible email ID (d) no subject line
  3. 3.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) short paragraphs (d) a silly email ID
  4. 4.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  5. 5.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  6. 6.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  7. 7.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
  8. 8.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  9. 9.Which of these is a poor email habit? (a) a silly email ID (b) short paragraphs (c) a polite greeting (d) a sensible email ID
  10. 10.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) text-message spelling (d) a clear subject line
  12. 12.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) emojis to a principal (d) a clear subject line
  13. 13.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
  14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  15. 15.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) no name at the end (d) emojis to a principal
  16. 16.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) a clear subject line (d) a polite greeting
  17. 17.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  18. 18.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
  19. 19.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  20. 20.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) emojis to a principal (d) replying within a day
  21. 21.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) forgetting the file (d) emojis to a principal
  22. 22.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  23. 23.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
  24. 24.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) text-message spelling (d) a silly email ID
  25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  26. 26.Which of these is a good email habit? (a) one huge paragraph (b) a polite greeting (c) text-message spelling (d) emojis to a principal
  27. 27.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) ALL CAPITAL LETTERS (d) a silly email ID
  28. 28.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a sensible email ID
  29. 29.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  30. 30.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) forgetting the file (d) checking spelling
  31. 31.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  32. 32.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) a polite greeting (d) a sensible email ID
  33. 33.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  34. 34.Which of these is a poor email habit? (a) naming the attachment (b) one huge paragraph (c) a clear subject line (d) a sensible email ID
  35. 35.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  36. 36.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  37. 37.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) ALL CAPITAL LETTERS (d) signing with your name
  38. 38.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) forgetting the file (d) checking spelling
  39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) replying within a day (d) forgetting the file
  40. 40.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit

Answer key

  1. why you are writing
  2. no subject line
  3. short paragraphs
  4. the main message
  5. a good email habit
  6. a poor email habit
  7. read it once more
  8. why you are writing
  9. a silly email ID
  10. a poor email habit
  11. text-message spelling
  12. emojis to a principal
  13. formally and briefly
  14. the subject line
  15. replying within a day
  16. no name at the end
  17. a polite thank-you line
  18. one based on your name
  19. the greeting
  20. emojis to a principal
  21. short paragraphs
  22. the greeting
  23. after a few working days
  24. checking spelling
  25. the main message
  26. a polite greeting
  27. a clear subject line
  28. a sensible email ID
  29. a poor email habit
  30. checking spelling
  31. the greeting
  32. one huge paragraph
  33. the subject line
  34. one huge paragraph
  35. a good email habit
  36. the details
  37. ALL CAPITAL LETTERS
  38. forgetting the file
  39. replying within a day
  40. a poor email habit

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