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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 843 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  2. 2.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  3. 3.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  4. 4.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  5. 5.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  6. 6.Which of these is a poor email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a polite greeting (d) naming the attachment
  7. 7.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
  8. 8.Which of these is a good email habit? (a) signing with your name (b) text-message spelling (c) forgetting the file (d) no subject line
  9. 9.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  10. 10.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  11. 11.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
  12. 12.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) one huge paragraph (d) a sensible email ID
  13. 13.Which of these is a good email habit? (a) checking spelling (b) one huge paragraph (c) emojis to a principal (d) text-message spelling
  14. 14.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  15. 15.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) naming the attachment (d) short paragraphs
  16. 16.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
  17. 17.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) a polite greeting (d) text-message spelling
  18. 18.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  19. 19.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
  20. 20.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  21. 21.🔍 Which is the odd one out? (a) forgetting the file (b) a polite greeting (c) signing with your name (d) checking spelling
  22. 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  23. 23.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  24. 24.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) short paragraphs
  25. 25.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  26. 26.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  27. 27.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
  28. 28.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  29. 29.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  30. 30.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  31. 31.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  32. 32.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  33. 33.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  34. 34.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  35. 35.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) text-message spelling (d) replying within a day
  36. 36.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  37. 37.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) a polite greeting (d) short paragraphs
  38. 38.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  39. 39.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  40. 40.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit

Answer key

  1. the greeting
  2. a poor email habit
  3. the greeting
  4. the subject line
  5. a polite thank-you line
  6. ALL CAPITAL LETTERS
  7. formally and briefly
  8. signing with your name
  9. the subject line
  10. the main message
  11. sum up the email
  12. one huge paragraph
  13. checking spelling
  14. the main message
  15. one huge paragraph
  16. read it once more
  17. text-message spelling
  18. the subject line
  19. one based on your name
  20. the greeting
  21. forgetting the file
  22. a poor email habit
  23. a good email habit
  24. ALL CAPITAL LETTERS
  25. the details
  26. the details
  27. that a file is attached
  28. a polite thank-you line
  29. the subject line
  30. the greeting
  31. a poor email habit
  32. a polite thank-you line
  33. the greeting
  34. a good email habit
  35. replying within a day
  36. the sign-off
  37. no name at the end
  38. a poor email habit
  39. the greeting
  40. a good email habit

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